Privacy notice
FX MORALES Y ASOCIADOS SAPI DE CV, with registered address at Jardines del Cerro 149, Col. Jardines del Cerro, Monterrey, Nuevo León, Mexico, C.P. 64050, is responsible for the processing of your personal data.
Contact Information
Privacy Office
(Information Technology Department / Supply Chain & Customer Service Department / Administrative Department)
Address:
Jardines del Cerro 149, Col. Jardines del Cerro, Monterrey, Nuevo León, Mexico, C.P. 64050
Email: info@fxm.com.mx
Purposes for Processing Your Personal Data
Your personal data will be used for the following purposes:
- To provide the products and services you request.
- To inform you about changes or new products and services related to those you have purchased or contracted.
- To fulfill contractual obligations with our customers.
- To evaluate the quality of our services.
- To conduct internal market and consumer behavior studies.
How We Collect Your Personal Data
We may collect your personal data through various means:
- Directly from you when you voluntarily provide it.
- Through our website or electronic communication channels.
- From other sources permitted by applicable law.
Personal Data Collected Directly
When you provide information directly to us, we may collect:
- Company name (or the company you represent)
- Company address
- Telephone number
- Contact person’s name and job title
- Information related to our commercial relationship
Personal Data Collected Electronically
When you interact with us electronically, we may collect:
- Company name
- Company address
- Telephone number
- Contact person’s name and job title
- Information related to our commercial relationship
- Communication and device operation data
Personal Data Collected from Other Sources
We may obtain information from legally authorized sources such as business or telephone directories, including:
- Company name
- Company address
- Telephone number
- Contact person’s name and job title
- Information related to our commercial relationship
Sensitive Personal Data
FX MORALES Y ASOCIADOS SAPI DE CV does not request sensitive personal data under normal circumstances.
Should it become necessary to collect sensitive personal data as defined in Article 3, Section VI of the Federal Law on Protection of Personal Data Held by Private Parties, such information will be processed under the strictest security measures to ensure confidentiality.
If applicable, we will obtain your express consent before processing sensitive personal data, in accordance with Article 9 of the Law.
You may exercise your rights of Access, Rectification, Cancellation, and Objection (ARCO Rights) by contacting us at:
Promotional Communications
You may opt out of receiving promotional communications at any time by emailing:
This includes:
- Telephone marketing calls
- Printed promotional mail
- Promotional emails
Your ARCO Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data when it is no longer necessary for the purposes described in this notice.
- Object to the processing of your personal data for specific purposes.
To exercise these rights, please submit your request to:
For additional information, please contact our Privacy Office.
Revocation of Consent
You may revoke your consent for the processing of your personal data at any time by submitting your request to:
Transfer of Personal Data
Your personal data may be transferred and processed within or outside Mexico by entities other than FX MORALES Y ASOCIADOS SAPI DE CV.
Your information may be shared with our parent company, subsidiaries, or affiliated companies.
We will not transfer your personal information to third parties without your consent, except in the cases permitted under Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, including, but not limited to:
- Transfers required by law or international treaties.
- Medical or healthcare purposes.
- Transfers within the same corporate group operating under common policies.
- Transfers necessary to fulfill contractual obligations.
- Public interest or judicial requirements.
- Legal defense or exercise of rights.
- Maintenance or fulfillment of a legal relationship between the parties.
If you do not object by emailing info@fxm.com.mx, your consent for these transfers will be deemed granted.
Whenever sensitive personal data must be transferred, your express written consent will be requested.
Changes to this Privacy Notice
We reserve the right to modify or update this Privacy Notice at any time in response to:
- Legislative changes
- Internal policy updates
- New requirements for providing our products or services
Any updates will be made available through one or more of the following:
- Notices displayed at our offices
- Printed brochures
- Our website: www.fxm.com.mx/LFPDPPP/
- Email sent to the latest address you have provided
Complaints
If you believe your rights regarding the protection of your personal data have been violated, you may file a complaint with the competent Mexican authority.
For more information, please visit: